Need a hand?
Common Questions
How do I invite someone to my group?
Open the group, tap "Invite", and share the code or QR. They tap the link to join — no App Store detour needed if they already have PadelPuntos installed.
How is the Elo rating calculated?
Each match updates every player's rating based on the score, who they played with, and who they played against. Beating a higher-rated player earns more points; losing to a lower-rated player costs more. It's the same system chess uses.
Can I delete a match I logged by mistake?
Only the player who logged the match can delete it. Go to the group's match history, tap the match, and choose Delete. Ratings recalculate automatically.
How do I cancel my Premium subscription?
Subscriptions are managed through Apple. Open Settings on your device → tap your name → Subscriptions → PadelPuntos → Cancel Subscription. You'll keep access until the end of the current billing period.
I'd like to delete my account.
Open the app → Profile → Settings → Delete Account. Your profile, matches, and group memberships are permanently removed within 30 days.
I found a bug.
Email ayazvural@gmail.com with a screenshot and a description of what happened. We read every message.
Still stuck?
Email ayazvural@gmail.com. A human will reply.